5.047 five-star reviews

Real businesses. Real work, documented.

Every case study is a client project from start to finish: what was broken, what we built, and what the client says changed. No averages, no made-up numbers.

5 documented projectsEach figure sourcedClient accounts labeled
The work

Five projects. Five different problems.

Filter by industry, then open any project for the full story.

5 of 5 projects

Featured case studyPest control · Miami-Dade and Broward

Knockdown Pest Solutions: from answering the phone in an attic to nearly every call handled

The owner was missing most inbound calls because he was out on jobs. We added Sara, a CRM pipeline, automatic review requests, a faster website and recurring service plans.

Read the case study
98%call answer rate, up from 41%
34%revenue increase in 90 days, by the owner's account
89Google reviews, up from 12
HVAC · South Florida

World Air HVAC: a $37,000 leak hiding in plain sight

Missed calls and a website Google couldn't find. We calculated the leak with the owner, rebuilt the site around local search and added Sara.

$37K+annual leak estimated with our calculator
18service jobs booked by Sara in 30 days
Read the case study
Restoration · Broward County

911 First Call Response: three months offline, then rebuilt

A hosting failure took the website down. We recovered what the internet remembered, rebuilt it and added after-hours call answering and review requests.

~3 mowebsite offline before we took over
126archived pages recovered
Read the case study
Tax and accounting · South Florida

Pratt Financial Group: disconnected tools become one process

A secure client portal connected to Karbon, a rebuilt website and Sara taking bookings. Nothing about how the team works had to change.

60%+productivity gain, by the client's account
Noneof the team's existing workflow had to change
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Permit expediting · Five Florida counties

Simplified Services: spreadsheets and bookmarks become one dashboard

Hand-filled forms, tracking spreadsheets and a browser full of bookmarks became one custom system for forms, tracking and billing.

~5 minper application, down from 1 to 2 hours (her account)
5counties with automatic property lookup
Read the case study

Figures come from each case study. Where a number is the client's own account, such as revenue growth or time saved, it is labeled that way, and estimates are labeled as estimates. Results vary by business.

What they share

Different trades. Same approach.

Three things every one of these projects had in common.

We start by finding the leak

Every project began with where revenue or time was slipping away, measured before we built anything.

We build on what you already use

Karbon, a CRM, a calendar. We connected to the tools each team already ran instead of replacing them.

Numbers come with a source

Each figure is from that client's case study and labeled as their account when it's their number, not ours.

FAQ

About these case studies.

How to read the numbers.

Are these results typical?

They are real results from real projects, but every business starts from a different place, so yours will differ. We'll tell you on the discovery call what we think is realistic for your situation, and if we think a fix won't pay for itself, we'll say so.

Where do the numbers come from?

Each figure comes from the case study it links to. Where a number is the client's own account, such as revenue growth or time saved, the page says so. Estimates, like a revenue leak calculated from call volume, are labeled as estimates.

Do you only work with home service companies?

Mostly, but not only. These case studies include a tax and accounting firm and a permit expediter, where we built a client portal and a custom permit system.

Your project

Your business,next.

Book a discovery call. We'll look at where calls and revenue slip away and tell you honestly what's worth fixing.

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